Most IT companies tell you they’re good.
We have independent proof.
Philadelphia’s First SPECTRA Certified MSP
Plan For Technology is the first MSP in the Philadelphia region to earn SPECTRA Certification — the industry’s only independent verification of an MSP’s people, processes, technology, and service delivery. It’s not a self-assessment. It’s not a vendor badge. It’s a third party looking under the hood and backing their findings with a performance warranty.
The Problem
Every IT company says they follow best practices. How do you know who’s telling the truth?
When you’re evaluating IT providers, you’ll hear the same things from everyone: “We’re proactive.” “We take security seriously.” “We treat you like a partner.” It all sounds the same because there’s been no way to verify any of it — until now.
Most IT assessments and audits are self-reported. The MSP fills out a checklist about their own practices and hands it to you. That’s not verification. That’s a promise.
SPECTRA changes that. An independent third party reviews how we actually operate — our tools, our configurations, our staff qualifications, our incident response processes, our documentation — and certifies that what we say we do is what we actually do. Then they back it with a warranty.
What SPECTRA actually verified about Plan For Technology
SPECTRA’s certification process isn’t a questionnaire. It’s a structured evaluation of how we operate across five dimensions:
Our People
Staff qualifications, certifications, and ongoing training were independently reviewed. You’re not taking our word for it that our team knows what they’re doing.
Our Processes
How we onboard clients, respond to incidents, manage changes, and handle escalations — all documented, all reviewed, all verified against industry standards.
Our Technology
The tools we use, how they’re configured, and whether they actually do what we say they do. No security theater — just verified controls.
Our Service Delivery
How we actually perform for clients over time, not just how we perform during a sales pitch. Historical performance is part of the evaluation.
Our Security Controls
Our own internal security posture — because an MSP that isn’t locked down can’t protect you. SPECTRA verified that we practice what we preach.
The Warranty
We don’t just say we’ll protect you. We back it financially.
SPECTRA Certified MSPs offer something no uncertified provider can: a performance warranty. If a certified service fails to perform during a covered cyber event, SPECTRA provides a 100% refund of the contract value to the affected client.
That’s not an insurance policy you have to fight to collect. It’s a direct financial commitment tied to our certification — meaning SPECTRA has real skin in the game every time they certify us.
What this means for you
When you work with Plan For Technology, you’re not just trusting our word. You’re backed by an independent organization that has staked its own financial credibility on our performance. No other MSP in Philadelphia can say that.
Questions we hear most often about Certified IT
For most new clients, the documentation and baseline work is complete within the first 30 days of onboarding. Existing clients being migrated to Certified IT typically see it completed within 60 days depending on environment complexity.
Almost certainly. Insurers are increasingly asking for evidence of IT controls, not just promises. Certified IT gives you documented, independently verified evidence of your security posture — exactly what underwriters are looking for. Many clients find it directly improves their renewal conversations.
The warranty provides a 100% refund of your contract value if a SPECTRA-certified service fails to perform during a covered cyber event. Your SPECTRA documentation will specify the exact coverage terms. We’re happy to walk through it with you.
Most IT providers configure your environment and move on. Certified IT means your environment is documented from day one, maintained to a consistent standard, and verified regularly — not just set up and forgotten. The SPECTRA certification means an independent third party has confirmed our process is real.
Certified IT documentation and standards are included in our Standard and Certified+ plans. Essentials clients get the same baseline configurations — the full documentation layer is added at Standard and above.
