About Plan For Technology

We brought enterprise discipline to small business IT.
In 2003, nobody else was doing that.

PFT is a Malvern-based managed IT provider serving small and medium organizations across Chester County and Greater Philadelphia. We started in the pharmaceutical industry, where process, documentation, and validation aren’t suggestions — they’re requirements. We decided the businesses down the street deserved the same standard.

Founder, Plan For Technology
Malvern, PA • Founded 2003

Joshua Schricker

“In pharma, you don’t just configure something and move on. You document it, you validate it, and you prove it works. We never understood why small businesses should expect anything less.”

— Joshua Schricker, Founder, Plan For Technology

IT should be invisible.
When your technology is working the way it should, you don’t think about it. You just work. The goal isn’t for you to notice us — it’s for you to never have a reason to.
Documentation is not optional.
We learned this in the pharmaceutical industry, where an undocumented process simply doesn’t exist. Every client environment we manage is fully documented from day one — not because it’s required, but because it’s the only responsible way to do this work.
Accountability matters.
Anyone can say they follow best practices. We’re the first MSP in Philadelphia to have an independent third party verify that we do — and back it with a performance warranty. We pursued that certification because we think our clients deserve more than our word.
Small businesses deserve enterprise-grade IT.
The dental practice, the law firm, the accounting office, the nonprofit — they face the same security risks and compliance pressures as much larger companies. They deserve IT that’s built to the same standard. That’s what we’ve been delivering since 2003.
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1st Philadelphia SPECTRA Certification

How We Got Here

We didn’t start in small business IT. We started where the standards were highest.

2003.

The Founding Vision

Before Plan For Technology existed, we worked in the pharmaceutical industry doing application development and validation work. If you’ve never worked in pharma, here’s what you need to know: in that world, documentation isn’t optional, processes aren’t informal, and “we think it’s working” is never a good enough answer. Everything is validated. Everything is traceable. Everything can be defended in an audit.

Top Down

It’s also where we saw what enterprise IT looked like from the inside — with all its resources, its structure, and yes, its bloat. Big companies doing things the right way, slowly and expensively, with layers of process that worked but were never going to scale down to a 20-person law firm or a dental practice.

We saw the gap.

We saw the gap. Small and medium businesses were facing the same security risks, the same compliance pressures, and increasingly the same regulatory scrutiny as large enterprises — but nobody was bringing them a structured, documented, defensible approach to IT. They were getting reactive break/fix support and hoping for the best.

We started PFT in 2003 to fix that. Take the discipline of enterprise IT — the documentation, the standards, the validation mindset — strip out the bloat, and deliver it at a price and scale that works for real businesses.

That philosophy became what we now call Certified IT.